According to the different characteristics of the product and material.We according to guest request and experience a different way of packing.
Shipping: by sea, by air,by DHL or by UPS or other express.
1.For small quantities, we suggest shipping by express door to door service as it is more favorable, fastand convenient;
2.For bigger quantities, it can be shipped by air or sea.
3.We got very favorable price form express companies like DHL and UPS as well as good rate for air.
Zhongshan Artigifts Premium Metal & Plastic Co., Ltd. is a professional manufacturer of all kinds of gifts & crafts. integrating development and production together. Our main products include key chains, Lanyard, lapel pins, badges, emblems, brooches, name tags, plaques, medals, coins, , trophies, souvenirs, cuff links, tie bars, bottle openers, mobile phone straps, rings, bookmarks, bracelets, necklaces, photo frames and luggage tags in both metal and soft PVC materials. Our company was established in 2007,and we have over 9 years' valuable experience in this field. We have low MOQ, and only have 5-7 days for sample lead time, normally 14-18days for the qty under 10000pcs; Also we have art / devoloping department and open 100designs every month.
A: Yes, we welcome sample order to test and check quality.
Q3. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 1-2 weeks for order quantity more than
Q4. Do you have any MOQ limit for badge/pin?
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q6. How to proceed an order for badge/pin?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q7. Is it OK to print my logo on badge/pin?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Q9: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
Artigifts has been in business since 2007. We do not only believe that our job consists in making good products but also building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.
Furthermore, whenever a customer makes an order, we can make approval samples on request. It is also in our own interest to get approval from the customer first before starting production. This is how we can afford a "Full After-Sales Service". If the product does not meet your strict requirements, we can provide either immediate refund or immediate remakes at no extra cost to you.
We have set up this model in order to set customers in a position of confidence and reliability.